Complimentary Roadside Assistance
Verified 25 Aug 2026
Up to 3 complimentary roadside assistance services per year including towing, fuel assistance, battery boost, flat tyre fixing, lock-out service, off-road pull out, and free international driving license.
- How often
- 3 uses a year
- How to use it
-
Call the concierge line — Contact the service provider via WhatsApp or phone at 600500372.
- Caps and limits
- Includes vehicle registration pickup/drop (once/year), vehicle servicing pickup/drop (once/year), towing, fuel assistance (10L petrol), battery boost, flat tyre fixing, lock-out service, off-road pull out, and free international driving license.
- Exclusions
- Petrol cost paid separately by customer; towing excludes passing result and associated costs.
- Where
-
All emirates
“Never be stranded on the road without support with our complimentary roadside assistance up to 3 times per year.”
Source:
https://www.dib.ae/personal/cards/emirates-skywards-dib-signature-covered-card
· Last checked 25 Aug 2026
Global Customer Assistance Services (GCAS)
Verified 25 Aug 2026
World-class support for lost or stolen card reporting, emergency card replacement, and emergency cash disbursement.
- How often
- Always on
- How to use it
-
Call the concierge line — Call +971 4 361 1234.
- Where
-
All emirates, International
“Lost or stolen Card reporting Emergency Card replacement Emergency cash disbursement”
Source:
https://www.dib.ae/personal/cards/emirates-skywards-dib-signature-covered-card
· Last checked 25 Aug 2026
International Concierge Services
Verified 25 Aug 2026
24/7 personalised concierge service offering hotel bookings, flight reservations, limousine transfers and more via global toll-free numbers.
- How often
- Always on
- How to use it
-
Call the concierge line — Call 8000 441 3487 (UAE toll-free) or +971 4 361 1234, or visit visamiddleeast.com.
- Where
-
All emirates, International
“The Emirates Skywards DIB Signature Card entitles you to the best personalised customer service, 24 hours a day, seven days a week.”
Source:
https://www.dib.ae/personal/cards/emirates-skywards-dib-signature-covered-card
· Last checked 25 Aug 2026