Fraud Protection Guarantee
Verified 24 Aug 2026
Fraud protection guarantee that protects cardholders from fraudulent charges. Cardholders are not held responsible for unauthorized transactions provided they take reasonable care to protect account details and security information.
- How often
- Always on
- How to use it
-
Applied automatically — Fraud protection is automatic. If fraudulent charges occur, cardholders are not held responsible provided they took reasonable care to protect their Account details, PIN, and devices.
- Exclusions
- Cardholder must have taken reasonable care to protect account details, PIN, and any device on which account information is stored.
- Where
-
All emirates
“you won't be held responsible for any fraudulent charges, provided you've taken reasonable care”
Source:
https://www.americanexpress.ae/en-ae/cards/the-american-express-gold-card/
· Last checked 24 Aug 2026
Retail Protection Insurance
Verified 24 Aug 2026
Comprehensive retail protection insurance for purchases made with the Gold Card, covering the cardholder and Supplementary Cardmembers up to USD 1,500.
- How often
- Yearly
- How to use it
-
Applied automatically — Coverage applies automatically to retail purchases. Cardmembers can submit and track claims online using policy number AMEX19.
- Caps and limits
- Coverage limit: up to USD 1,500.
- Where
-
All emirates
“Retail Protection Insurance of up to US$ 1,500”
Source:
https://www.americanexpress.ae/en-ae/cards/the-american-express-gold-card/
· Last checked 24 Aug 2026
Travel Inconvenience Insurance
Verified 24 Aug 2026
Travel inconvenience insurance coverage for the cardholder and Supplementary Cardmembers up to USD 1,000 for travel-related inconveniences.
- How often
- Yearly
- How to use it
-
Applied automatically — Coverage applies automatically. Claims can be submitted and tracked online using policy number AMEX19.
- Caps and limits
- Coverage limit: up to USD 1,000.
- Where
-
International
“Travel Inconvenience Insurance of up to US$ 1,000”
Source:
https://www.americanexpress.ae/en-ae/cards/the-american-express-gold-card/
· Last checked 24 Aug 2026