Quoted from Emirates Islamic's published terms. Anything we could not match to the
issuer's own words is not listed.
Airport lounge
1
benefit
Unlimited airport lounge access at 1,200+ lounges with one guest
Verified 7 Sep 2026
Access over 1,200 airport lounges worldwide for the cardholder and one guest via the Visa Airport Companion app. The first two visits each calendar year are complimentary; further complimentary visits require a minimum foreign currency spend of USD 1 at least 15 days before the visit.
- How often
- Always on
- How to use it
-
Redeem in a partner app — Access lounges exclusively via the Visa Airport Companion Mobile App.
- Caps and limits
- First two visits per calendar year complimentary; thereafter a minimum foreign currency spend of USD 1 or equivalent is required at least 15 days prior to the visit, else USD 32 per visit is charged.
- Exclusions
- Each accompanying guest beyond the one-guest allowance is charged USD 32 per person per visit.
- Where
-
All emirates, International
“Experience access to 1,200+ airport lounges worldwide and bring one guest along to share the experience.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Cashback
1
benefit
Up to 3.75% back in EI SmartMiles on spend
Verified 7 Sep 2026
Earn up to 3.75 EI SmartMiles per AED 1 on international spend and up to 2.50 EI SmartMiles per AED 1 on domestic spend, redeemable for flights, hotels, instant purchases or transfers to partner loyalty programmes.
- How often
- Always on
- How to use it
-
Activate in the bank's app — Miles accrue automatically on spend; log in to the EI + Mobile Banking app, open the Flex Elite card in the Cards section, select the EI SmartMiles balance and tap Redeem.
- Caps and limits
- Up to 3.75 miles per AED 1 international spend; up to 2.50 miles per AED 1 domestic spend; redemptions start from 4,000 EI SmartMiles.
- Where
-
All emirates, International
“Receive up to 3.75% back in EI SmartMiles”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Cinema
2
benefits
20% off at Roxy Cinemas
Verified 7 Sep 2026
Get 20% off all movie tickets and 20% off food and beverages purchased on-site at all Roxy Cinemas branches in the UAE, valid until 30 April 2027.
- How often
- Always on
- How to use it
-
Triggered by paying with the card — Pay with your Emirates Islamic card at Roxy Cinemas to receive the discount.
- Caps and limits
- Offer valid until 30 April 2027.
- Where
-
All emirates
“20% off all movie tickets at Roxy Cinemas. 20% off food and beverages purchased on-site. Offer valid until 30 April 2027.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
3 Buy 1 Get 1 Reel Cinemas tickets per month
Verified 7 Sep 2026
Enjoy up to 3 "Buy 1 Get 1" complimentary Reel Cinemas movie tickets every month, any day of the week, subject to a minimum monthly retail spend of AED 5,000 on the card.
- How often
- 3 uses a month
- How to use it
-
Triggered by paying with the card — Buy tickets with the Flex Elite Covered Card to receive the Buy 1 Get 1 benefit at Reel Cinemas.
- Caps and limits
- Minimum monthly retail spend of AED 5,000; maximum 3 complimentary tickets per month.
- Exclusions
- If the spend criteria are not met or the maximum usage exceeded, the card is billed with the discount availed.
- Where
-
All emirates
“you can enjoy up to 3 "Buy 1 Get 1" complimentary movie tickets every month, any day of the week”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Dining
2
benefits
Buy 1 Get 1 offers with xperience by the ENTERTAINER
Verified 7 Sep 2026
Through Visa's xperience with the ENTERTAINER, enjoy Buy 1 Get 1 offers at dining, beauty and fitness outlets, with savings across restaurants, salons and gyms via the app.
- How often
- Always on
- How to use it
-
Redeem in a partner app — Download the xperience by ENTERTAINER app and redeem offers when paying with your Visa card.
- Where
-
All emirates
“With Visa, enjoy Buy 1 Get 1 offers at your favourite dining, beauty, and fitness outlets through xperience with the ENTERTAINER.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Up to AED 100 off on Careem DineOut
Verified 7 Sep 2026
Enjoy up to AED 100 off on Careem DineOut when paying with your Emirates Islamic card.
- How often
- Per event
- How to use it
-
Redeem in a partner app — Pay through Careem DineOut using your Emirates Islamic card.
- Caps and limits
- Discount capped at AED 100.
- Where
-
All emirates
“Enjoy up to AED 100 off on Careem DineOut”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Hotel
3
benefits
10% off luxury serviced apartments with onefinestay
Verified 7 Sep 2026
Get a 10% discount on bookings at over 2,500 onefinestay properties across London, Paris, Rome, Milan, New York, Los Angeles, San Francisco, Miami and Boston, plus exclusive collections in other destinations.
- How often
- Per event
- How to use it
-
Redeem on a website — Book through the onefinestay partner channel and pay with the card.
- Where
-
International
“Get 10% discount on bookings at over 2,500 properties across London, Paris, Rome, Milan, New York, Los Angeles, San Francisco, Miami, and Boston.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Luxury Hotel Collection privileges at 900+ properties
Verified 7 Sep 2026
Privileges at over 900 prestigious properties worldwide including best available rate guarantee, automatic room upgrade when available, complimentary in-room internet, complimentary continental breakfast, 3:00 PM check-out when available, VIP guest status and a USD 25 food or beverage voucher.
- How often
- Per event
- How to use it
-
Redeem on a website — Book participating Luxury Hotel Collection properties via the programme link using the Emirates Islamic Flex Covered Card.
- Caps and limits
- Room upgrade and 3:00 PM check-out subject to availability.
- Where
-
International
“Complimentary continental breakfast 3:00 PM check-out (when available) VIP Guest status USD 25 food or beverage voucher”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Visa travel offers: up to 35% off hotels and car rentals
Verified 7 Sep 2026
Access exclusive travel offers through Visa's global platform, with savings of up to 35% on hotel stays, car rentals and travel packages, locally and internationally.
- How often
- Per event
- How to use it
-
Redeem on a website — Book through Visa's travel offers platform using the Emirates Islamic Visa covered card.
- Caps and limits
- Savings of up to 35%.
- Where
-
All emirates, International
“Save up to 35% on hotel stays, car rentals, and travel packages. Offers available locally and internationally.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Installments
2
benefits
Balance transfer facility at a reduced profit rate
Verified 7 Sep 2026
Consolidate outstanding balances from other banks onto the Flex Elite Covered Card into a single payment plan at a reduced profit rate, with profit-free periods available.
- How often
- Always on
- How to use it
-
Call the concierge line — Request a balance transfer from your other bank cards to your Emirates Islamic Flex Covered Card.
- Where
-
All emirates
“Transfer balances from multiple cards into one convenient payment. Reduced profit rate to help clear debt faster.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Easy Payment Plans at 0% instalments
Verified 7 Sep 2026
Convert purchases into 0% instalments over 3, 6, 9 or 12-month tenures, profit-free at participating merchants including Carrefour and Sharaf DG.
- How often
- Always on
- How to use it
-
Call the concierge line — Request conversion of an eligible purchase into a 3, 6, 9 or 12-month instalment plan at partner outlets.
- Caps and limits
- Tenures of 3, 6, 9 or 12 months; profit-free at participating merchants only.
- Where
-
All emirates
“Convert your large transactions into 0% instalments with flexible tenures, giving you full control over your finances”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Online shopping
1
benefit
Bicester Village Shopping Collection privileges
Verified 7 Sep 2026
Up to 60% off the recommended retail price at Bicester Village Shopping Collection luxury outlet villages, plus a VIP voucher for an additional 10% savings on purchases at any European location and 15% off Shopping Express coach, shopping packages and chauffeur drive service.
- How often
- Per event
- How to use it
-
Voucher code — Claim the VIP voucher via the Visa benefits claim process and present it at the outlet village.
- Caps and limits
- Additional 10% VIP voucher saving; 15% off Shopping Express service.
- Where
-
International
“Receive a VIP voucher for an additional 10% savings on purchases at any of the Bicester Village Shopping Collection locations in Europe”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Other
4
benefits
24/7 Global Concierge
Verified 7 Sep 2026
A dedicated global hotline providing 24/7 assistance anywhere in the world for travel, dining and lifestyle bookings, including flights, hotels, restaurants and events.
- How often
- Always on
- How to use it
-
Call the concierge line — Call UAE Toll-free 800 0441 3487 or +971 4 361 1234, or email concierge@visasignature-mea.com.
- Where
-
All emirates, International
“Get 24/7 assistance anywhere in the world for travel, dining, and lifestyle bookings.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Cash on Call facility up to 80% of credit limit
Verified 7 Sep 2026
Get up to 80% of your available credit limit as instant cash directly into your account, with fast approval and flexible payment options.
- How often
- Always on
- How to use it
-
Call the concierge line — Request Cash on Call through Emirates Islamic banking channels.
- Caps and limits
- Up to 80% of available credit limit.
- Where
-
All emirates
“Get up to 80% of your available credit limit as instant cash directly into your account.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Up to 50% off UAE attractions
Verified 7 Sep 2026
Unlock savings of up to 50% on world-famous UAE attractions when paying with your Emirates Islamic Visa Covered or Debit Card.
- How often
- Per event
- How to use it
-
Triggered by paying with the card — Pay with your Emirates Islamic Visa Covered or Debit Card at participating attractions.
- Caps and limits
- Discount up to 50%.
- Where
-
All emirates
“Unlock exclusive savings on world-famous UAE attractions when you pay with your Emirates Islamic VISA Covered or Debit Card.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Visa Global Assistance for lost or stolen cards
Verified 7 Sep 2026
Visa's multilingual Global Assistance team is available 24/7, year-round for all Visa Infinite cardholders to provide support in case of lost or stolen cards.
- How often
- Always on
- How to use it
-
Call the concierge line — Within the UAE call 866-654-0112; outside the UAE call +1 303 967 1090.
- Where
-
All emirates, International
“Visa’s multilingual Global Assistance team is available 24/7 to support you in case of lost or stolen cards.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Purchase protection
1
benefit
Extended warranty on eligible purchases
Verified 7 Sep 2026
Doubles the manufacturer's warranty for up to one additional year on eligible purchases made with the Flex Elite Covered Card, with automatic coverage and no registration needed, applied globally across qualifying products.
- How often
- Always on
- How to use it
-
Applied automatically — Automatic coverage, no registration needed; purchases must be made with the Flex Elite Covered Card.
- Caps and limits
- Doubles the manufacturer's warranty for up to one year.
- Exclusions
- Only eligible/qualifying products purchased with the card.
- Where
-
All emirates, International
“Double the manufacturer’s warranty for up to one year on eligible purchases. Valid for purchases made with your Flex Elite Covered Card. Automatic coverage, no registration needed.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Spa & fitness
1
benefit
Complimentary access to Sharjah Ladies Club
Verified 7 Sep 2026
Complimentary access to Sharjah Ladies Club including pool and beach access, gymnasium and outdoor activities, subject to a minimum monthly retail spend of AED 5,000 on the card.
- How often
- Always on
- How to use it
-
Redeem on a website — Book via the Book Now link and present the Emirates Islamic covered card at the club.
- Caps and limits
- Minimum monthly retail spend of AED 5,000 required.
- Exclusions
- If the spend criteria are not met, the card is billed the applicable service fee.
- Where
-
Sharjah
“Complimentary access to Sharjah Ladies Club in the UAE. Enjoy pool and beach access, gym facilities, outdoor activities, and more.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026
Valet parking
1
benefit
2 complimentary valet parking services per month
Verified 7 Sep 2026
Enjoy two complimentary valet parking services each month at designated locations across the UAE by presenting the Flex Elite covered card at the valet desk. Requires a minimum monthly (calendar month) retail spend of AED 5,000 (AED 7,500 from 01 March 2026).
- How often
- 2 uses a month
- How to use it
-
Triggered by paying with the card — Present your Emirates Islamic Flex Elite covered card at the valet parking desk at participating locations.
- Caps and limits
- Minimum monthly calendar-month retail spend of AED 5,000 (AED 7,500 from 01 March 2026); maximum 2 services per month.
- Exclusions
- If the spend criteria are not met or the maximum complimentary services are exceeded, the card is billed the actual service amount.
- Where
-
All emirates
“Indulge in the convenience of 2 complimentary valet parking services each month at designated locations throughout the UAE.”
Source:
https://www.emiratesislamic.ae/en/cards/credit-cards/flex-elite-card
· Last checked 7 Sep 2026